Privacy Policy

Introduction

Sunrise Sustenance is committed to protecting the privacy and security of the personal and health information of our users. This Privacy Policy describes how we collect, use, store, share, and protect your information in connection with your use of our services, website, and applications. By using Sunrise Sustenance's services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal Identifiable Information (PII): This includes your name, email address, phone number, date of birth, and demographic information.
• Health Information: This may include blood glucose levels, dietary preferences, health conditions relevant to diabetes management, medication information, and activity levels. We handle all health information with utmost care and in compliance with healthcare privacy regulations.
• Usage Data: Information about how you access and use the service, such as IP addresses, browser type, device information, pages viewed, time spent on pages, and referring URLs.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.

How We Use Your Information

Your information is used to:

• Provide, operate, and maintain our services, including personalized meal plans and nutritional guidance.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our services.
• Develop new products, services, features, and functionality.
• Communicate with you for customer service, updates, and marketing purposes (with your consent).
• Process your transactions and manage your subscriptions.
• Detect and prevent fraud and misuse of our services.
• Comply with legal obligations and protect our rights.

Data Protection and Security

Sunrise Sustenance implements a variety of security measures to maintain the safety of your personal and health information. We use advanced encryption technologies, secure servers, and strict access controls. Our practices adhere to industry standards and relevant data protection laws, including principles of HIPAA where applicable to protect sensitive health information.

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS.
• Access Control: Access to your data is restricted to authorized personnel only, on a need-to-know basis.
• Regular Audits: We conduct regular security audits and vulnerability assessments.

Sharing Your Information

We do not sell your personal or health information to third parties. We may share your information in limited circumstances:

• With Consent: When you provide explicit consent to share your information with third-party services.
• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential and comply with data protection laws.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Your Rights and Choices

You have certain rights regarding your personal and health information:

• Access and Correction: You can review and update your information through your account settings or by contacting us.
• Deletion: You may request deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe link in those emails.

To exercise any of these rights, please contact us at [email protected].

Third-Party Links

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.